FREQUENTLY ASKED QUESTION
You Have Questions, We Have Answers
How do you price your services?
Our pricing is based on the size of your home or business, the specific services you require, and the frequency of service. We offer competitive rates and provide a free, no-obligation quote for all services. The average cost for cleaning services in the Burlington area is around $23 per hour, but our quotes are customized to ensure you get the best value for your specific needs.
What services do you offer?
ShinePro offers a full range of cleaning services, including:
Residential Cleaning: Recurring weekly, bi-weekly, or monthly services to keep your home consistently clean.
Deep Cleaning: A one-time, intensive top-to-bottom cleaning perfect for a seasonal refresh or special occasions.
Commercial Cleaning: Tailored plans for offices and small businesses to maintain a professional and healthy workspace.
Move-In/Move-Out Cleaning: Thorough cleaning to help you secure your security deposit or start fresh in your new home.
Post-Construction Cleaning: Specialized cleaning to remove dust and debris after a renovation or new build.
Do you provide your own cleaning supplies and equipment?
Yes, we come fully equipped with all the necessary cleaning supplies and professional-grade equipment to complete the job. We primarily use eco-friendly and non-toxic products to ensure the safety of your family, pets, and employees. If you have specific products you would like us to use, we are happy to accommodate your request.
Are your cleaning professionals background-checked, bonded, and insured?
Yes. All of our team members undergo a rigorous background check and are extensively trained to meet our high standards. For your protection and peace of mind, ShinePro is fully insured and bonded. This means you are protected in the unlikely event of an accident or damage to your property.
How do I book a cleaning service with ShinePro?
You can easily book a service by giving us a call at 802-318-7559 or requesting a free quote online. We will then contact you to confirm the details, provide a quote, and schedule your cleaning at a time that is convenient for you.
Do I need to be home during the cleaning?
No, you do not need to be present while we clean. Many of our clients prefer to be out while we work. We have a secure and trusted system for key management to ensure your home is safely accessed and locked up when we are finished.
What is your cancellation policy?
We understand that schedules can change. We ask for at least [e.g., “24 or 48 hours”] notice for any cancellations or rescheduling requests to avoid a cancellation fee. This allows us to adjust our schedule and accommodate other clients.
What sets ShinePro apart from other cleaning services in Burlington, VT?
We believe in a transparent and personalized approach. Our commitment to using eco-friendly products, employing a highly-trained and vetted team, and offering a 100% satisfaction guarantee sets us apart. We are dedicated to building long-term relationships with our clients in the Burlington community by providing consistent, high-quality service you can count on.
